Frequently Asked Questions
Clear answers about investing, raising funds, accounts, payments, security and platform rules.
FAQ Categories
Open Help Center →Getting Started
Learn what Propartners is and how crowdfunding works.
▥Investing
How investors create accounts, review opportunities and invest safely.
♚Raising Funds
Guidance for issuers, fundraisers and campaign owners.
▣Account & Security
Security, verification and account protection answers.
▤Payments & Withdrawals
Wallets, platform fees, withdrawals and refunds.
Account & Security
Contact support →How secure is Propartners?⌄
Advanced security measures such as SSL/TLS encryption, firewalls, intrusion detection and prevention systems are employed to protect the platform and payment gateway from cyber-attacks, data breaches, and other security threats.
Is my money secure on Propartners?⌄
The platform uses secure processes, safety verification and records control for payment and wallet transactions. Investor risk and mitigation disclosures are mandatory with every opportunity.
How long does verification take?⌄
Verification timelines depend on the accuracy and completeness of submitted information. Most simple profiles can be reviewed faster when all documents are uploaded correctly.