1. Acceptance of Terms
By accessing or using the Propartners platform, you agree to be bound by these Terms & Conditions, the Privacy Policy and all applicable platform rules.
- If you do not agree, do not use the platform.
- These terms apply to visitors, investors, fundraisers, issuers, donors and other users.
- Additional campaign or transaction terms may apply to specific opportunities.
2. About Propartners
Propartners is a licensed crowdfunding platform connecting eligible investors, donors and contributors with vetted businesses and fundraising opportunities.
- The platform facilitates access to crowdfunding opportunities.
- Propartners is not a bank and does not guarantee investment outcomes.
- Campaign information is provided for review and due diligence.
3. Eligibility
You must satisfy applicable age, identity, capacity, verification and regulatory requirements before using restricted platform services.
- You must be at least 18 years old.
- You must provide accurate registration and verification information.
- Some services may be limited to eligible, verified or accredited users.
- We may refuse or suspend access where requirements are not met.
4. User Accounts
You are responsible for maintaining the confidentiality and security of your account credentials and for activities carried out through your account.
- Provide accurate and current account information.
- Keep passwords and authentication details confidential.
- Notify us immediately of unauthorized access or suspicious activity.
- You are responsible for actions taken through your account unless caused by our proven fault.
5. Use of the Platform
You agree to use the platform lawfully, honestly and only for purposes permitted by these terms and applicable regulations.
- Do not submit false, misleading or fraudulent information.
- Do not interfere with platform security, availability or integrity.
- Do not use the platform for unlawful fundraising, money laundering or prohibited activities.
- Comply with all instructions, disclosures and campaign-specific requirements.
6. Investment Risks
All investments and crowdfunding contributions involve risk. You may lose some or all of your invested funds.
- Returns are not guaranteed.
- Past performance does not predict future results.
- Campaigns may fail to reach targets or may underperform.
- Review all risk disclosures, offer documents and campaign materials before investing.
7. Fees and Payments
Applicable platform, transaction, payment, campaign or service fees will be disclosed where relevant and may vary by product or payment channel.
- Investors generally see fees during transactions or in campaign documentation.
- Fundraisers or issuers may pay platform fees based on campaign terms.
- Payment providers may charge separate processing fees.
- Refunds, withdrawals and wallet transactions are subject to applicable rules and timelines.
8. Intellectual Property
Platform content, designs, software, trademarks, logos and related materials are owned by Propartners or licensed to Propartners.
- You may not copy, modify or commercially exploit platform materials without permission.
- You retain rights to content you submit, but grant us rights needed to operate and promote platform services.
- Do not upload content that infringes third-party rights.
9. Limitation of Liability
To the extent permitted by law, Propartners is not liable for indirect, incidental, consequential or speculative losses arising from platform use.
- We do not guarantee uninterrupted or error-free service.
- We are not responsible for losses caused by user decisions, market events or issuer performance.
- Nothing in these terms excludes liability that cannot be excluded by law.
10. Indemnification
You agree to indemnify and hold Propartners harmless from claims, losses or costs arising from your breach of these terms or misuse of the platform.
- This includes inaccurate information, unlawful conduct, infringement or unauthorized account use.
- We may assume control of any matter requiring defense or settlement.
11. Termination
We may suspend or terminate access where a user breaches these terms, fails verification, creates risk or violates law or platform rules.
- You may stop using the platform at any time.
- Termination does not remove obligations already incurred.
- Records may be retained where required for compliance, audit or dispute resolution.
12. Governing Law
These Terms & Conditions are governed by the laws of Ghana and applicable crowdfunding, securities, payment and data protection regulations.
- Disputes may be handled through internal resolution processes before external escalation.
- Regulatory rights and obligations remain unaffected.
13. Changes to Terms
We may update these Terms & Conditions to reflect changes in law, regulation, platform features or business operations.
- Updated terms will be posted on this page.
- Material changes may be communicated through the platform or email.
- Continued use after updates means acceptance of the revised terms.
14. Contact Us
If you have questions about these Terms & Conditions, please contact our support team.
- Email: info@propartners.com.gh
- Phone: +233 30 272 9536
- Address: No. 113A Mbabane Avenue, East Legon, Accra.
By using Propartners, you agree to these Terms & Conditions.
If you do not agree, please do not use our platform.
